An adult learner in her ICT class sitting at a computer and referring to her textbook.

Certificate in ICT User Skills - Blended Course

Who is this course for?

Do you want to develop confidence using a computer?

Do you want or need a Level 2 ICT qualification for work?

Do you want to get a nationally recognised Level 1 or Level 2 qualification?

Do you want to open the door to more work opportunities?

If so then this course may be for you. 


This course is for adults looking to develop their ICT skills and gain a nationally recognised Level 1 or Level 2 qualification that can be used to secure work. You will be encouraged and challenged to work at a pace which will ensure you achieve your planned goals. This course is a new course that replaces the Functional Skills Level 1 and 2 for ICT. This course like the functional skills course is taught at the same complexity as a GCSE ICT and securing a Level 2 Certificate in ICT User Skills is regarded as sufficient/ equal by employers. 





Start Date

End Date


September 2021 dates coming soon. Enquire now to reserve your space on the course.         

To find out more about how Blended and Online courses are delivered Click Here

Course Details 

An intermediate IT course designed to help improve and practice basic computer skills, building confidence with using a computer in a relaxed and friendly environment. This course is taught at Level 1 and Level 2.


Entry Requirements:

You will need to provide evidence that you have any of the following:

  • Been a resident of the UK/EU for the past three years.

  • Proof of immigration status

This course requires you to have a basic level of ICT, English (working at Entry 3 as a minimum) and maths skills in order to support achievement, progression and potential employment. Before you can join this course you will be required to complete a formal initial assessment for English, maths and ICT. 

If you are an existing learner your progression onto further levels will depend on your previous achievement and your English and maths skills.  It is important if you do not hold a level 1 or 2 English and/or maths qualifications that you consider joining our English and maths classes to develop your skills if you are intending to progress to a Certificate in ICT User Skills Level 2.  It is important that you are available to attend all your classes as non-attendance reduces your ability to achieve on your course.


The benefits of this course:

This course will help you develop your knowledge and skills in a range of software applications that most employers desire. These can include using spread sheets with advanced formulae e.g. IF function and filtering information.  You will also learn how to use mail merge to produce numerous letters and labels. If you have never used database software before, then, this may be your chance to learn how to use it effectively.

Achieving this level 2 qualification will give you not only employability skills that can be evidenced on your CV, but it will build your self-confidence and give you skills to enhance other learning opportunities.  You will develop independent learning and problem-solving skills useful for everyday life in a digital age.


For blended courses, you will study 1 week in the classroom and 1 week studying from home on a rolling basis for the full length of the course. The classroom based classes are taught at a set time and place and the home studying can be done at anytime in that week. This course is tutor led and they will be available both when in the classroom and outside of those hours to provide help and support with your learning. 

 You will use various resources to ensure you cover all the elements of the qualification.  This will be followed by practice assessment tasks to ensure you are confident to use your new skills before you sit the formal examination. Where possible, practice tasks will be given so that you can continue learning between sessions and apply your skills to personal tasks outside the class.

How will progress be monitored and assessed?

Your tutor will discuss the work you need to complete at the beginning and end of each session and help you plan what you need to do next. The work you submit will be marked with written feedback. You will be given target dates to complete each phase of the course in preparation for the final timed examination.    


Next Steps:

Diploma in ICT or other Level 3 ICT qualification. 


Are there any additional costs?

There are no fees for this course it is funded by the West Midlands Combined Authority, which is government funding.