Business Administration Level 2 Certificate 


Course Details

This course provides you with the key aspects to develop the knowledge, skills and understanding of administrative practice when working in an office environment. You will need a minimum of 18 credits to achieve the certificate. To do this you should complete two mandatory units (each unit has a credit value) as follows:

  • Working in administration (Level 2) 6 credits

  • Written business communication (Level 2) 4 credits

    The remaining 8 credits will come from optional units such as:

  • Financial transactions (Level 2) 3 credits

  • Handling diary systems (Level 2) 3 credits

  • Welcoming visitors (Level 1) 2 credits

Entry Requirements

This course requires you to have at least level 1 ICT, English (working competently at Level 2) and maths skills in order to support achievement, progression and potential employment. Before you can join this course you will be required to complete a formal initial assessment for English, maths and ICT. 

It is important that you are able to attend all your classes as non-attendance reduces your ability to achieve on your course.

You will need to provide evidence that you have any of the following:

  • Been a resident of the UK/EU for the past three years.

  • ​Aged 19+






Start Date

End Date


Online Course* Any Day 6 hours a week Enrol at any time Enrol at any time

*To find out more about how Blended and Online courses are delivered Click Here

The benefits of this course

The aims of this qualification is to give you the opportunity to develop your:

  • knowledge and understanding of a range of key administrative functions and activities

  • skills to work effectively in a business environment, both independently as well as in a team.

    It will also give you the opportunity to:

  • prepare for employment in administrative roles

  • achieve a nationally recognised qualification valued by employers.

  • develop your practical office skills

  • help to boost your self-confidence and enhance your employment prospects.



You will attend set classes each week and experience a variety of learning activities such as tutor demonstration, practical activities including role-play and using office equipment, discussion and research. There will be the opportunity to attend additional supported sessions (arranged with your tutor on need basis).


For the online course all of the materials will be available for you to view anytime each week. There will be an assigned tutor who will be on hand to help with any questions, guidance, help or advice you need whilst studying using the online materials. At present you will be required to attend the centre in small groups in order to complete your assessment due to the conditions set by the examining body. 


For blended courses, you will study 1 week in the classroom and 1 week studying from home on a rolling basis for the full length of the course. The classroom based classes are taught at a set time and place and the home studying can be done at anytime in that week. This course is tutor led and they will be available both when in the classroom and outside of those hours to provide help and support with your learning. 


How will progress be monitored and assessed?

Your Tutor will assess your competence through written tasks, production of documents and observation of practical tasks. You will also record your progress, achievements and reviews in your Personal Learning Plan each session. This qualification is internally assessed by your assessor and quality assurance personnel (e.g. teachers, tutors) and externally moderated by NCFE. You will gain your qualification by providing evidence successfully for a portfolio to achieve the unit assessment standards.



You will receive NCFE Level 2 Certificate in Administration (Business Professional) qualification if all required units are achieved.


After completing this course, could I progress onto another course?

Your Tutor will discuss your next steps during and towards the end of your course and suggest further qualifications that may be appropriate. You may like to study on an ICT course.


Are there any additional costs?

Tuition fees


   Concession        £155


100% Concession if in receipt of Universal Credit, Job Seekers or Employment Support allowance.

50% Concession if aged 60+.

Equipment Required

You may wish to bring a note pad and pen/pencil. Any materials you need for the course are provided by us.

For online you will need access to a laptop, pc, tablet and an internet connection.