A SAFL Learner sitting at a computer referring to her textbook.

Essential Digital Skills Level 1

Who is this course for?

Do you have little experience using a computer?

Do you want to gain confidence using a computer?

Do you want to brush up on your ICT skills for work?

Do you want to start your journey in gaining a full Level 2 ICT Qualification.


If so then this course may be for you. 





Start Date

End Date


Hateley Heath FETC, West Bromwich

Thursday 9.30am - 12pm 30/09/2021 17/02/2022
Ron Davis Centre, Smethwick Tuesday 9.30am - 12pm 28/09/2021 30/11/2021
Tipton College, Tipton Tuesday 6pm - 8.30pm 28/09/2021 01/03/2022
Online Tuesday 12.30pm - 3pm 28/09/2021 15/02/2022


Course Details

This course helps you to increase their basic IT skills and to develop your further knowledge. You will use a variety of applications to create, edit and save different types of files within Microsoft applications while also improving confidence of working online. The course has the following units:

  1. Using devices and handling information
  2. Creating and editing
  3. Communication
  4. Transacting
  5. Being safe and responsible online

You will be encouraged to attend regularly.  When you have completed this course you can progress onto the next stage of learning ICT. Our ICT courses progress all the way to Certificate in ICT User Skills Level 2 which is the same complexity as a GCSE ICT Qualification and is regarded as an equivalent Level 2 qualification with employers when looking for jobs. 

Entry Requirements

You will need to provide evidence that you have any of the following:

  • Been a resident of the UK/EU for the past three years.

  • Proof of immigration status
  • ​Aged 19+

Learners should be working at Entry 3/Level 1 ICT skills to complete this course.  Before you can join this course, you will be required to complete an initial interview and assessment to ensure the course is suitable and identify that you have an adequate level of English and ICT skills.

It is important that learners attend all classes, as not attending reduces their ability to achieve on the course.

The benefits of this course

This course is designed to help improve knowledge, confidence and skills in ICT use. It will help to improve your ICT skills for further job rpospects It also helps to provide a foundation to study at a higher level and be useful for everyday life in a digital age.


All learning at Sandwell Adult and Family Learning (SAFL) is supportive and safe and where possible professional teaching is personalised to the requirements of each learner. Learning support will be provided by the tutor. Teaching is through practical activities, group work and discussion. Full participation will require you to find some time to complete homework, which will be marked and commented on by the tutor with guidance to help you to know how to improve.

How will progress be monitored and assessed?

Your tutor will discuss the work you complete during each session with both verbal and written feedback and help you plan what you need to do next. The Tutor will assess competence through written tasks, production of documents and observation of practical tasks. Regular feedback both verbal and written will be provided by the tutor.   


On successful completion of this course you will recieve a nationally recognised Level 1 qualification in Essential Digital Skills. 

After completing this course, could I progress onto another course?

Your Tutor will discuss your next steps towards the end of your course and suggest further qualifications that may be appropriate. You may like to study further ICT courses or maths and English.

Progression: ITQ User Level 2. 

Are there any additional costs?

There are no fees charged to you.

Your course fees are paid for through the West Midlands Combined Authority, which is government funding.


This course is 2.5 hours a session over 18 sessions.