Tutor in an English Functional Skills Class, leaning over two learners supporting them with their work.

Communication Skills for Work

Who is this course for?

Do you want to improve your verbal and written skills to help with work?


Then this may be the course for you.


This course is for adults who would like to develop their verbal and written communication skills for the workplace.  The course will include pre-employment skills such as interview skills and writing letters of application, as well as skills that you can use in the workplace such as writing letters and emails, verbal and non-verbal communication and using correct punctuation, spelling and grammar in written communication.  






Start Date

End Date

Hateley Heath FETC, West Bromwich Wednesday 1pm - 3pm 26/04/2023 05/07/2023

Course Details:

This course runs for 10 weeks at 2 hours per lesson.

Entry Requirements:

You will need to provide evidence that you have any of the following:

  • Been a resident of the UK/ EU for the past three years.
  • Proof of immigration status
  • Aged 19+
  • You will need to complete an assessment before you join the course and advice will be given as to the suitability of the course for you. 
  • You must be committed to attending regularly and completing home study.
  • Your English kills will need to be Entry level 2 or above.

The benefits of this course:

This course will help you develop communication skills which will be useful to you when applying and interviewing for jobs and in the workplace.  As the course progresses you will develop employability skills to help you in the world of work.  


Learning will take place in a supportive environment, where professional teaching will be differentiated for individual learner needs.  Your course will be classroom based and you will take part in with one to one, paired and small group work. Full participation will require you to find some time to complete homework, which will be marked and commented on by the tutor with guidance to help you to know how to improve. 


How will progress be monitored and assessed?

Your individual learning goals will be agreed at the beginning of the course and recorded on your individual learning plan.  The ILP will be used throughout the course to assess your progress.  Progression will be monitored through assessment via observation of practical activities, marking of completed work and through group discussion.  The tutor will assess your learning during the sessions and will provide you with individual feedback.  You will be asked to provide feedback of your learning experience via a questionnaire.


After completing this course, could I progress onto another course?

After this course you may want to progress onto qualifications in English, Maths and ICT to further support your career progression.  


Costs and Fees?

There are no fees charged to you.

Your course fees are paid for through the West Midlands Combined Authority, which is government funding.


Equipment Required:

You may wish to bring a note pad and a pen or pencil.

Any other materials you need for the course are provided by us.